About CoreBiz Support Center
CoreBiz SC is a 24/7 inbound call center services company where you will find highly competent people along with innovative technology together to provide you the best call center services, Back office services along with data entry services, live chat outsourcing services and Offshore BPO services in the industry.
Inbound Call Center Services
Outbound Call Center Services
24/7 Customer Support Services
Outsourcing your inbound call center services to us will prompt more elevated amounts of fulfillment for your clients which thus yielding gainful advantages for your business. Regardless of whether you need us to answer 100 calls or 10,000 calls, as an 24/7 inbound call center outsourcing company we are constantly aggressive and it in the long run ends up being to an expert augmentation of your business. You will save time to develop new customers on the heap up and we will relieve you from making any “Extra Efforts” to hold your present customer base and subsequently you can focus on your inside business upgrades, instead of satisfying your present clients.
Order Taking / Inbound Sales
Utilizing our Inbound Order taking administrations to supplement your in-house staff or even as your exclusive request taking technique can significantly affect your cost and increment in your business figures. At the point when your infomercial is propelled or a client visits your site who needs to buy your product,making a call is regularly the client’s first choice for reaching you with a specific end goal to put or ask about your items or administrations. Our well disposed Inbound Sales and Order Taking delegates will address your clients and fulfill them with their inquiries.
Help Desk Support
Dissimilar to huge numbers of currently available best positioned help desk outsource vendors, who adopts a one-measure fits-all approach, and have been conflicting in achieving their agreement objectives, our relationship administration ensures an adaptable contract and enable work area to benefit level administration that surpasses the present best industry hones. We understand and believes in that customers may forget what you said but they’ll never forget how you made them feel.
Lead Generation Services
CoreBiz SC is a worldwide lead generation company concentrated on enhancing the ROI and proficiency of sales and marketing companies. We enable our clients to accelerate their revenue by distinguishing, profiling and sustaining the correct decision makers inside their objective records. Our unique business intelligence processes come with 100% accuracy guarantee. Plus our pricing is generally half the cost of our competitors. Our Lead Generation Services and Appointment Setting have made our organization an industry pioneer, with more than 7 million qualified leads created up until today.
Astounding data accumulation is critical to survey research. On account of this, CoreBiz SC has composed a telephone interviewing facility that anxieties the significance of profoundly prepared phone questioners who work under the expert supervision of CoreBiz SC serves experienced managers. To guarantee that the information gathered are of the most astounding quality, questioners are prepared by the guidelines set up by the Council of American Survey Research Organizations.
Data Cleansing Services
Data cleansing and Database management are at the core of all crusades. 10% of all data stored in a database is outdated consistently every month. Utilizing your current information or by buying in new mass data we will develop your database. This is the initial phase in giving prospective customers. The second stage is to work these records with authority staff by calling each record and approving the contact data as well as confirming whether a need exists for your service. These are then qualified prospects. This can be given back to you at this stage or pushed on to the next level.
How CoreBiz Works
Look for the specific Data according to the criteria.
- DNC scrubbing (Dnc.com)
- Litigator list scrubbing
- Internal DNC Scrubbing
Duplicate check makes sure no number is available which is already generated as a lead.
- Responsible to run data on dialer
- Making data strategy to achieve targets
Lead generating agents start working on finding out potential customers for any specific product.
- Keeps check on every lead is generated
- Listen to every recording and make sure they are according to criteria
- Makes sure customer is 100% interested
- Customer has complete knowledge about purpose of call
- Any uninterested, missing info or bad call is rejected internally and not sent to our client as a lead
Submit QC cleared leads in form as per client requirement or project requirement.